Terms & Conditions of Sale

  1. Upon submission of your order a 50% deposit will be required.
  2. Payments can be made via Bank Transfer or Master/Visa cards.
  3. Orders will not be processed until the deposit has been paid.
  4. Payment of the final balance must be made before your order is shipped out to you.
  5. Once an order has been submitted it is final and may not be changed or cancelled


Prices do not include GST which will be calculated on your final Invoice

Return and Exchange

  1. All sales are final. No refunds or returns are accepted.
  2. We do not accept returns or exchanges unless the item was damaged, defective or incorrectly delivered. In this event an authorisation number will be issued once the fault has been inspected.  Any request for a Return Authorisation Number must be submitted within 7 days of receipt of the garment – no exceptions.  Any request for a Return Authorisation Form must be submitted via our customer support email, support@itssome.com.au.
  3. Any dresses accepted for return must be in an unworn and new condition and packaged securely in the original or comparable packing. Customers are responsible for all return shipping costs.
  4. Any Special Sales Items and/or Clearance Items are for Final Sale and are not returnable – no exceptions.

Quality Control

We have a very strict pre-shipping inspection process which ensures that every item is thoroughly inspected and checked for colour, size, quality and quantity against the Order.


Our Inspection Team takes pride in what they do and we want you to feel safe ordering online from us.